MM Banking – Loan Origination
and Monitoring Solution
Responding to key banking industry challenges
MM Banking merges the customer’s and bank’s perspectives, allowing for the identification of an optimal product
(or a combination of products)
Shorter ‘time to yes’ & ‘time to cash’
Thanks to the use of data instead of documents as a value-generating asset, MM Banking allows for a high level of digitalisation and automation of processes. The controls built into the system make the process significantly faster and simpler.
More efficient sales
The use of a catalogue of products and documentation and collaterals, a matrix of collaterals, a predefined set of rules and built-in controls leads to optimal support to sales staff.
Customer-tailored offers
By collecting information on customers and their needs, we facilitate the definition of an optimal offer for a particular customer, in a way that is uniform across all sale channels. This both increases customer satisfaction and possibilities to acquire customers.
Enhanced risk management process
MM Banking has an automated data collection and processing system. It can check for more than 100 derogations and it incorporates all business and risk management regulations. This ensures that the analytical capacity can be focussed on the most relevant part of customers’ applications and allows for the reduction of operational and regulatory risks.
MM Banking can be applied to any financing product and targets various customers and channels
TYPES OF PRODUCTS
+ All types of loan
+ Collaterals
+ Letters of credit and discounted bills of exchange
+ Credit lines
+ Overdraft products
CUSTOMERS
+ Legal entities – corporate
+ Legal entities – SMEs
+ Private individuals
+ Sole traders
+ Professionals
CHANNELS
+ Branch offices
+ Digital channels
+ Agents
MM Banking – technical features of this solution allow for operational flexibility and efficiency
MM Banking supports the end-to-end credit process
CUSTOMER
ACQUISITION
Involves new and existing customers who have contacted the bank with a quote request or who have submitted a financing application through any channel. If it is through a digital channel, the identification is performed by using artificial intelligence in line with PSD2 standards. By using a catalogue of products and a questionnaire, MM Banking offers the customer an optimal combination of products or a single product.
DATA
COLLECTION
Involves customer data collection from available sources. MM Banking is integrated with both existing internal systems (core, data warehouse and others) and external systems (credit register, Bisnode, financial statements (GFI), PSD2 and others). At this stage, the necessary documentation is also collected, digitalised and enclosed to the file.
CREDIT PROPOSAL
PREPARATION
Involves the creation of a credit proposal by bank staff or automatically in the case of a digital channel. The preparation is made easier thanks to the use of a catalogue of products, a documentation matrix and a matrix of collaterals. They all define standard terms and conditions at the bank level that are automatically transferred in the credit proposal.
APPROVAL
Involves automated formal and material controls (100+), an automated determination of the necessary level of approval of the credit proposal and setting up the required approval path. Apart from automated controls, it is also possible to include human control. This phase implies the flow of the approval path, which includes decision-making staff and expert functions such as Risk Management, AML, Legal Office, etc.
CONTRACTING &
DISBURSEMENT
Involves the process of contract verification, creation and signature, an automatic record creation in the core system, as well as the preparation for payment and the creation of a payment order which is forwarded to the core system.
MONITORING
Involves the automated control of various early warning signals (ERW signals), support to regular annual control of customers (review), as well as rating and PD calculation (periodical or upon request).
MM Banking – a modular and flexible solution as a response
to business and regulatory changes
CUSTOMER
SUPPORT
FIT
- Product selection and data entry
- Identification of product combination representing an optimal ratio between customer needs and the bank’s objectives
USER INTERFACE FOR LOAN
ORIGINATION & MONITORING
DATA COLLECTION
- Customer selection and data collection
- Documentation collection
APPLICATION DRAFTING
- Transaction structuring (loan, guarantee, letter of credit, etc.)
- Application analysis and opinion preparation
APPROVAL
- Determination of approval path
- Specific types of tasks (entry control, risk control, technical operations, legal aspect, etc.)
- Notification and escalation
CONTRACTING & PAYMENT
- Contract data entry
- Contract control process
- Collaterals
- Automatic creation of contract and payment orders in the core application
MONITORING
- Entry of regular annual customer control (review)
- Analysis of the customer and preparation of an opinion
CUSTOMER &
PARTNER INTERFACE
CUSTOMER ZONE
- Product selection and data entering
- Calculation depending on product conditions
- User inbox
- Application status monitoring
- Documentation upload
ONLINE IDENTIFICATION & PSD2
- Video identification
- Comparing ID card photo with real time video
- OCR text from ID card
- PSD2 login to another bank
- PSD2 transaction data collection from another bank
- PSD2 AI scoring
SUPPLIER MODULE
- Access rights
- REST API
COMMON
MODULES
DECISION-MAKING & SCORING
- Calculation of customer PD and rating
- No-go criteria and exemption control
- Setting up approval level and approval path
- Calculation of financial indicators
REGISTERS & CATALOGUES
- Users and authorisations
- Catalogue of products
- Limit and credit line register
- Matrix of collaterals
- Documentation matrix
DMS
- Central entry of documentation
- Required documentation checklist
- Creation of contracts and supporting documentation
- Automatic recognition of LO document type
- Credit file
INTEGRATIONS
- Master data and code lists
- Calculation of repayment plan
- Exposure and details on existing contracts
- Collaterals
- Automatic opening of contracts in the core system
360o CUSTOMER VIEW
INTEGRATIONS
- Associated legal entities / natural persons
- Exposure
- Portfolio profitability
- HROK (Croatian Registry of Credit Obligations)
- Fraud prevention
- AML