In order to stay competitive, modern organisations have to:
Continually improve business performance − by removing non value-added costs; increasing quality; speeding up time-to-market; keeping clients happy through their entire engagement lifecycle
Continuously innovate by finding, selecting and implementing the best opportunities to create ideally disruptive or at least differentiated products and services, and equally innovative business models.
The plan / review / forecast cycles are getting shorter, and all key stakeholders expect clearly differentiated results in a shorter period of time. The above set-up creates a set of complex challenges for both private sector as well as public services. When we dive deeper in business innovation, there are four key forces shaping the innovation landscape and potential from a technological perspective:
Clouds can be private, public or hybrid. Conservative industries, such as financial services, are intensively opting for private cloud technology, on their premises; sometimes using specific hybrid services, combining private and public cloud services (e.g. for backup / disaster recovery data services).
In all of the above technology-driven change forces which cannot be ignored, knowing business processes is essential to keep control over your business. Otherwise the business may try to consume the new technology trends by copying competitors – seriously, this cannot bring serious advantage or even above-the-average competitive position for a long run.